Help Desk

Welcome to Quimbee.com's Help Desk. Here you can suggest new ideas, give feedback, contact customer support, or browse and search articles in our knowledge base.

Knowledge Base

  1. Accounts 

    1. How do I cancel my account or free trial?
    2. How do I reactivate or reinstate my account?
    3. I didn't mean to cancel my account. How do I reactivate?
    4. What's your cancellation policy?
    5. How do I recover or reset my password?
  2. Billing 

    1. How does billing work?
    2. Can I get a refund?
    3. I just signed up for a free trial. Why is there a pending $1 charge from Quimbee on my account?
    4. How do I update my payment method?
    5. Why was my transaction declined?
  3. Content 

    1. Why can't I find the case brief I'm searching for?
    2. You cover my casebook, but my case brief isn't listed. Why not?
    3. Does Quimbee take requests to write case briefs?
    4. You don't have the newest or revised edition of a casebook you cover. When will you be adding it?
    5. How do I watch course videos?
  4. Help & Support 

    1. What are the hours of operation for Quimbee's customer support team?
    2. Does Quimbee have a telephone number?
    3. Does Quimbee offer personal tutoring?
  5. Plans & Pricing 

    1. Is there a free trial?
    2. When does my free trial expire?
    3. What are my pricing and plan options?
    4. I'd like to change my plan. How do I upgrade or downgrade, or change how often I pay?
    5. I'm a law student and ABA member. How do I claim any offers or discounts?
  6. All articles 

    1. How does billing work?
    2. Is there a free trial?
    3. Why can't I find the case brief I'm searching for?
    4. What are the hours of operation for Quimbee's customer support team?
    5. How do I cancel my account or free trial?
    42 articles 

Feedback and Knowledge Base