Here are some common questions and answers related to how billing works. :)
When is my payment due?
All of our plans are prepaid, and full payment is due on subscriptions before each new pay period begins. (Note that the 2-year and 3-year plans are one-time payments, and do not automatically renew.)
Here are two examples:
- If you sign up for the monthly Bronze plan on January 20th, your $15 payment will be due on the 20th of every month from then on, until you cancel.
- If you choose the 2-year Bronze plan, your full $270 payment will be due at the end of your free trial, and at the beginning of your 2-year period.
Will my plan automatically renew?
The following plans automatically renew at the end of each pay period, unless you cancel your account before the next payment date:
The following plans automatically expire at the end of the billing term:
How do I cancel?
What are your full Terms?
Please check out our Terms of Service page for more details.
I still have a question.
No problem! Just send us a message, and we'll be happy to help. :)