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  1. Are Quimbee Outlines included in any plans?

  2. Can I get a refund for my Quimbee Outline purchase?

  3. Can I get a refund?

  4. Can you give me more information about your Attorney Courses?

  5. Do you have any coupons, discounts or current promotions?

  6. Do you offer group rates or memberships?

  7. Does Quimbee have a telephone number?

  8. Does Quimbee offer personal tutoring?

  9. Does Quimbee take requests to write case briefs?

  10. How do I access the quizzes for law students? How do I see my results?

  11. How do I cancel my account or free trial?

  12. How do I change my email address?

  13. How do I change the name on my Quimbee account?

  14. How do I download a Quimbee Outline I purchased?

  15. How do I reactivate or reinstate my account?

  16. How do I recover or reset my password?

  17. How do I suggest a new idea (casebook, course, feature, practice exam, etc.)?

  18. How do I update my payment method?

  19. How do I use bookmarks?

  20. How do I use Outliner?

  21. How do I watch videos for law students?

  22. How does billing work?

  23. I can't log in. Can you help?

  24. I didn't mean to cancel my account. How do I reactivate?

  25. I found an error. How do I report this?

  26. I have/had a Quimbee account, but my law school just subscribed. How do I sign up for my free account?

  27. I just signed up for a free trial. Why is there a pending $1 charge from Quimbee on my account?

  28. I think I have unauthorized charges. Can you help?

  29. I'd like to change my plan. How do I upgrade or downgrade, or change how often I pay?

  30. I'm a law student and ABA member. How do I claim any offers or discounts?

  31. Is there a free trial?

  32. My law school offers a free Quimbee account. How do I sign up for that?

  33. My payment failed. Why do I have a pending charge on my statement?

  34. What are the hours of operation for Quimbee's customer support team?

  35. What payment methods do you accept?

  36. What's your cancellation policy?

  37. Why can't I find the case brief I'm searching for?

  38. Why is there no audio when I play a video through the app on my mobile device?

  39. Why was my transaction declined?

  40. Will my rate ever go up?

  41. You cover my casebook, but my case brief isn't listed. Why not?

  42. You don't have the newest or revised edition of a casebook you cover. When will you be adding it?

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